Shipping Policy
- Check in and around up and down and with your neighbors to see if your package was misdelivered close to home. 9 times out of 10 the mail person just delivers to the wrong house in your neighborhood.Â
- Submit an online Missing Mail Help Request form or contact your local Post Office to help locate your missing item.Â
- If you have submitted your missing mail request form and you are still unable to locate your package after 7 business days please email us at info@offroadvixens.com and we be happy to work with you to find a resolution. Â
We are very excited to announce we now have a way for you to prepay your duties and taxes at a low flat fee. Our low flat fee covers all taxes free and clear including duties and value added taxes (VAT).
This will allow you to receive our products without the enormous taxes and duties that usually accompany purchasing product from the US and... it's prepaid so it will just get dropped off at your specified shipping address. The fee of $6.95 for duties and taxes will be an additional charge to your shipping cost up to 4 lbs., above 4 lbs. the charge will be $13.90 for duties and taxes. After checking out there is nothing special to do on your side.
This duty and tax charge is separate to your actual shipping charge. The shipping charge will be calculated at time of checkout based upon the weight of your order.